WE HELP COMPANIES IDENTIFY THE MOST SUITABLE BPO FOR THEM
Companies who engage dependable BPO partners for their back-office work report on an average 9% to 18% annual recurring growth in their businesses compare to companies who do not. With our expertise and experience in the industry, we as your BPO consultant can help your business reach its full potential.

Service Provider

Service Provider

Get Listed With Us As A Trusted World Class Service Provider And Enhance Your Clientele. Showcase Your Capabilities By Building World Class Team For Client And Become a All Weather Partner.

Outsourcer

Select a Proven World Class Service Provider, Hand-Pick A World Class Back-Office Team, Improve Quality, Reduce Turn Time, Scale Your Operations, Reduce Code and Increase Your Revenue

WE HELP COMPANIES BY

SOURCING BPO PARTNER

While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls. For companies considering outsourcing, partnering with the right firms, we ensure they are matched with right partner and yield the desired benefits.

NEGOTATING MSAs

Once you have narrowed down on prospective BPO partner(s), we help you by drafting favorable terms and conditions in the MSA, negotiate pricing, data security requirements, internal and external audits, employee lock-ins etc.

TRANSITIONING PROCESSES

We are experts when it comes to process transitioning. By keeping your goals and vision in mind, we engineer plan to execute the transition of processes from your team to the BPO partner team. During the transition, we manage the training, quality, and daily due diligence to ramp up for a smooth and stable process.

CONTROLING & MONITORING

Skilled at conceptualizing constructing and executing critical process metrics, our clients trust us to manage, on a fully outsourced basis, their most important processes on day-to-day basis so they can focus on what they do best and grow their business.
Our History

25+ Years Experience in Outsourcing Focused Services

image
52 +
Clients Served
image
723 +
Process Migrated
image
81 +
Project Completed

At Cyctems, We Partner With Organizations Who Want To Make Their Operations More Scalable, Flexible, Efficient, And Agile Without Compromising The Quality And Data Security.

HOW DO WE DO

BENEFITS WE BRING IN FOR YOU

  • You pay more to your employees by paying less
  • Reduce your office rent cost
  • Free you to focus on core business development activities
  • Access to world class global talent
  • International expansion
  • 24-hour production and backup
  • Increase productivity and quality
  • One point of contact to avoid communication challenges.
Testimonials

What Clients Say About Us

image

Introduction with our back-office partner has been the best business move we made. Thank you Cyctems for the trust you established and for the support you provided at every step. I never felt I was doing it for the first time.

Arlene McCoy
Founder
image

I am impressed with the overall approach and ease with which Cyctems project management team not only found us the suitable Backoffice partner but also helped transit the processes. Well done…

Esther Howard
Co-Founder
image

Cyctems team not only found us the accounts manager but also the team of associates. My in-house employees come on time and leave on time. Thanks to Cyctems team for finding us the best match for our needs.

Brooklyn Simmon
CEO
image

It’s incredible. it’s really wonderful. bcom has completely surpassed our expect. Urna porttitor rhoncus dolor purus non enim praesent at the facilisis lectus. Adipiscing tristique risus feugiat fermentum.

Moorie Husstle
HR, Envato